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Rabu, 12 Mei 2010

complaint letters

complaint letters
PT NITEWI
Electronic And Service
Jl.Lentera No.8-9 Depok
Telp. (021)7878787
Email:NitewiShop@yahoo.com

JX/js
March,14 2010
PT WINITE
Jl.Guntur Raya No.13 Jakarta Barat

Dear Sirs,
OUR ORDER NUMBER 123
We ordered 10 units Laptop on 8 March and they were delivered on 10 March. I regret that 3 of them have problem with LcD and Memory Internal .
The package containing these goods appeared to be in perfect condition and I accepted and signed for it without question. It was on unpacking the laptop the damage was discovered; I can only assume that laptop was due to careless handling at same stage prior to packing. And Problem With Memory Internal can’t be written on memory.
I am enclosing a list of the damaged goods and shall be glad if you will replace them. They have been kept aside in case you need them to support a claim your supplier for compensation.
Yours Faithfully,
Nite
Sales Manager
encl